FedEx in Lynchburg, Virginia down? Current outages and problems (2024)

FAQs

Why is FedEx having shipping issues? ›

Seasonal weather events (such as severe winter storms or wildfires) and other disruptions (such as power outages, special events, and national emergencies) may occur and cause delays for inbound and outbound shipments.

Quarterly operating income for the air-based Express unit fell 60%, hit by volatile macroeconomic conditions, muted retailer restocking and reduced demand from its largest customer, the U.S. Postal Service (USPS). The U.S. Post Office has been diverting more packages from higher-margin air services to ground services.

If you have questions, we have answers. Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800.GoFedEx 1.800.463.3339.

Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination. This is especially true during periods of long travel.

Operational delays occur for a variety of reasons; the following are some examples: Incorrect recipient address. Incorrect recipient postal code. Missing address information (including buzzer code or apartment number)

FedEx delivery drivers are generally mandated to make deliveries even when it's raining. This of course is as long as the weather is safe for people to hit the streets. Even though FedEx isn't one company, this general rule applies to all delivery drivers making deliveries of FedEx packages.

FedEx maintained its full fiscal-year outlook of "low-single-digit percentage decline" in revenue and narrowed its earnings view to $17.25-$18.25 per share. In December 2023, FedEx predicted full 2024 earnings of $17-$18.50 per share.

Key Takeaways. FedEx warned of slowing demand because of "volatile macroeconomic conditions," and shares sank. The package delivery giant missed earnings and revenue estimates on a drop in volume, lower fuel surcharges, reduced demand surcharges, and a shift toward less profitable services.

The company has worked to recover after a spike in demand for its services during the pandemic slowed in recent quarters. FedEx announced plans last year to restructure and cut an estimated $4 billion in costs by 2025.

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What do you do if FedEx doesn't deliver? ›

If we didn't deliver your package on time, you may be able to request a refund or an adjusted invoice. To submit a claim, simply fill out this form and we'll either process it automatically or be in touch about the next steps.

You can file a claim online for a FedEx Express^®, FedEx Ground^®, or FedEx Freight^® shipment that's damaged, lost, or missing contents. You'll need your tracking/PRO number and any necessary supporting documentation, such as a photo of a damaged package, serial number of lost merchandise, or copy of a receipt.

To see where your package is, use one of the options below: Visit fedex.com and track your shipment online. Download the FedEx® Mobile App and receive updates about where your package is while you're on the go. Log in to FedEx® Tracking with your user ID and password.

If the estimated delivery date is not updated for several days, it may be due to exceptional circ*mstances. Please contact our customer service team for updates.

The package might still be en route from one facility to another. This can happen during periods when high amounts of traffic occur (such as holidays) when there are extreme weather conditions or some part of the delivery chain is holding a strike.

Global Events: Global events, like pandemics, political unrest, or natural disasters, can seriously mess up international shipping. Border closures, lockdowns, and disruptions to labour markets put huge strain on supply chains worldwide, contributing to widespread shipping delays.

Labor shortage

For us, we feel the pandemic has had a lot to do with causing the delays. With many postal workers and couriers going sick or fearing attending work, alongside higher than usual online ordering due to physical store closures, packages have taken longer than usual.

A delivery exception means your package is temporarily delayed while in transit due to unavoidable circ*mstances. The reason could be inclement weather, a natural disaster, a vehicle issue like a flat tire, or other conditions.

Feb 1 (Reuters) - A federal appeals court on Thursday threw out a $366.2 million verdict against FedEx (FDX. N) , opens new tab, in a case brought by a Black sales manager who said the package delivery company fired her in retaliation for accusing her supervisor of race discrimination.