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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with EA Games:
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In the last three months, how would you rate EA Games?
2.27 out of 5 4,407 ratings
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Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Sign in (45%)
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Online Play (35%)
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Glitches (9%)
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Matchmaking (6%)
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Game Crash (4%)
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Hacking / Cheating (1%)
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Live Outage Map
The most recent EA Games outage reports came from the following cities:
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| City | Problem Type | Report Time |
|---|---|---|
 Mexico City | Glitches | |
 Renage | Sign in | |
 Tampere | Matchmaking | |
| Tampere | Matchmaking | |
 Wellington | Online Play | |
 Stockbridge | Sign in |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- Steven (@Scruz6160) reported
@EAHelp still waiting to hear back from someone. You guys want a loyal fan base but don't ever want to fix the issues you create. @EASPORTS_MUT @EASPORTS
- brandon (@brandon45202432) reported
@EAHelp Naw it’s been over a week and the ban says “restricted from auctions” yet I can’t even play. Can’t get ahold of one customer service rep because all you have is an email option!
- kaylaaa belllala (@KBelllala) reported
@kkocielko @EAHelp I will suggest you reach out to 𝐒𝐭𝐚𝐫𝐤_𝐜𝐲𝐛𝐞𝐫 𝗼𝐧 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 my account was fixed by him when I had same problem
- kiñgs (@ZAZATOOL) reported
@youngwomanblues @EAHelp Why not message BISHTOOLZ on Instagram to Help you out?They're really good at account recovery and can help fix your account if you let them.Not sure support will be of Help.
- 🌈🦄🏳️🌈 Chip 🏳️🌈🦄🌈(Maybe borderline NSFW) (@simsdancer_chip) reported
@EAHelp is there anyway to update my old builds/sims in my library to my new Origin/EA/Sims ID to say created by new blank not old blank? I noticed when I click on them it takes me to my new profile I'm just trying to find a fix! #TheSims4 #TheSims
- Pyrocy779 (@Pyrocy779) reported
@EAHelp I believe my Star Wars Galaxy of Heroes account was compromised and someone gained access through it via an emulator, and now has full access to my account. I want my account copied to a new login, and want all other guest accounts and devices removed.
- Kayla (@kkocielko) reported
@MaddenNFLDirect @EAHelp Fix your password edit link on accounts. Never have been this frustrated about a company in my life.
- I am me (@sirvag3) reported
@StaplesCenter81 @EAHelp Have you reached out to litetoolx on Instagram? He'll fix it immediately.
- 1Messi10 (@1Messi10_) reported
@HolyPotatoFUT @EAHelp @EAFIFADirect please fix
- jazz (@jazzdemasche) reported
@EAHelp Hello, I have an issue with my account
- kaylaaa belllala (@KBelllala) reported
@kkocielko @EAHelp I will suggest you reach out to 𝐒𝐭𝐚𝐫𝐤_𝐜𝐲𝐛𝐞𝐫 𝗼𝐧 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 my account was fixed by him when I had same problem
- kiñgs (@ZAZATOOL) reported
@jazzdemasche @EAHelp Why not message BISHTOOLZ on Instagram to Help you out?They're really good at account recovery and can help fix your account if you let them.Not sure support will be of Help.
- Stephen Davis (@Stephenmd29) reported
@eahelp the community files not working on @EAMaddenNFL 22 I've been trying for the past couple of weeks
- kaylaaa belllala (@KBelllala) reported
@KnicksMemes @EAHelp I will suggest you reach out to 𝐒𝐭𝐚𝐫𝐤_𝐜𝐲𝐛𝐞𝐫 𝗼𝐧 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 my account was fixed by him when I had same problem
- kiñgs (@ZAZATOOL) reported
@TheDylanNorwood @EAHelp Why not message BISHTOOLZ on Instagram to Help you out?They're really good at account recovery and can help fix your account if you let them.Not sure support will be of Help.
- Stanley Herbert (@StanleyHerber16) reported
@EAHelp please check my messages. Haven’t responded yet about the Madden 22 for PS4-PS5 error when trying to access community files. I know @SpongeBob and Rugrats is most important priority right now but I’d like a little accountability for terrible work done by your team
- kiñgs (@ZAZATOOL) reported
@AJmoney35 @EAHelp Why not message BISHTOOLZ on Instagram to Help you out?They're really good at account recovery and can help fix your account if you let them.Not sure support will be of Help.
- kiñgs (@ZAZATOOL) reported
@Dugan52648175 @EAFIFAMOBILE @EAHelp Why not message BISHTOOLZ on Instagram to Help you out?They're really good at account recovery and can help fix your account if you let them.Not sure support will be of Help.
- Kevin Holmes (@k3vinholmes) reported
@lolkxz @EAHelp I got this fixed a while ago, contact litetoolx via Instagram he'll fix it.
- kaylaaa belllala (@KBelllala) reported
@youngwomanblues @EAHelp I will suggest you reach out to 𝐒𝐭𝐚𝐫𝐤_𝐜𝐲𝐛𝐞𝐫 𝗼𝐧 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 my account was fixed by him when I had same problem
- Miggy. (@MiguelBargas_) reported
@MaddenNFLDirect @EAHelp @EAHelp your customer service is terrible. Please see DM asap
- brandon (@brandon45202432) reported
@EAHelp Oh I contacted them a week ago and still no answer. Worst customer service. No live chat no phone number just an email for a multi million dollar company
- kiñgs (@ZAZATOOL) reported
@Jarrah138 @EAHelp Why not message BISHTOOLZ on Instagram to Help you out?They're really good at account recovery and can help fix your account if you let them.Not sure support will be of Help.
- kiñgs (@ZAZATOOL) reported
@simsdancer_chip @EAHelp Why not message BISHTOOLZ on Instagram to Help you out?They're really good at account recovery and can help fix your account if you let them.Not sure support will be of Help.
- Mike (@JollySpaulding) reported
@tony_martial9 @EAHelp This is still broken, I've not seen one person pack a prime. I got two base ones in mine, two 85s. I mean it can happen but I've yet to see one prime. I have a feeling this is broken and EA need to look into this properly.
- Aaron Staples (@StaplesCenter81) reported
@EAHelp my online cfm league for Madden 22 for the PS5 has an error or glitch. We had our draft last night and went into the preseason. I woke up today and it went backwards to the start of the draft as if it never happened. I’ve simmed past 5 times and it keeps restarting.
- Ömer (@mer97772066) reported
@EAHelp I got the ps5 and played the ps4 Edition of fifa 22 and every game at least once, the game froze more than 5 seconds and this multiple times back to back.When i play the ps5 edition everything is fine and when i played on ps4 everything was fine. What is the problem?
- Stephen Davis (@Stephenmd29) reported
@EAHelp hello my community files are not working on @EAMaddenNFL
- Polo (@Polo1246) reported
@EAHelp is there any issue with the NA servers? My ping doesn’t go below 90. Assist?
- Dylman (@TheDylanNorwood) reported
Hey @EAHelp , I am trying to login into the new PC launcher (beta) but I will not allow me to link my Xbox account? Any help would be appreciated.
